Shipping policy
Shipping Policy
Free shipping worldwide — every order, no minimum.
Each print is made to order at the production facility closest to you (Australia, United States, United Kingdom, or European Union), which means faster delivery and a lower carbon footprint.
How long it takes
Most orders arrive within 7–14 business days from the day you order. That breaks down as:
- Production: 2–5 business days. Framed prints are hand-finished and may need an extra 1–2 days.
- Delivery: typically 3–7 business days after dispatch for Australia, the US, UK, Canada and the EU; 5–10 business days for other destinations.
You’ll receive a tracking link by email as soon as your order ships. During peak periods such as Christmas, please allow additional time.
Customs and duties
Orders to Australia, the United States, the United Kingdom, Canada and the European Union are produced regionally and shipped delivered-duty-paid, so you won’t be charged customs or import fees on delivery. For destinations outside these markets, any import duties or taxes levied by the destination country are the responsibility of the recipient.
Delivery estimates
All timeframes above are estimates and are not guaranteed. We’re not responsible for delays caused by carriers, customs processing, or events outside our reasonable control — but if something goes wrong, we’ll help you sort it out.
Delayed or missing delivery? Contact support@ellierosewallart.com and we’ll chase it immediately.
